Where can I purchase Rockwood products?
Rockwood Shutters, Blinds and Shades are available exclusively at The Home Depot.
Which Home Depot stores carry Rockwood Shutters, Blinds and Draperies?
Most Home Depot stores offer Shop at Home window treatment options in the Décor
section of the store. See our Where to Buy page for our coverage area and to a find a store near you. Remember to ask for Rockwood Shutters.
Do you offer free in home consultations?
Yes! The consultation is free and there is no obligation. New window treatments will transform your home and our Design Consultants will help you get the right look. Schedule at a time that’s convenient and plan about an hour for the appointment. Sign up now on our website.
How does the process work?
You may sign up now on our website or visit The Home Depot to see examples of our window treatments. You can schedule your complimentary in-home design consultation from our website, while in the store, or you can call toll free at (866) 867-6776.
Your dedicated Design Consultant will measure your windows, share samples and photos of our products and provide you with a firm quote. You can place your order and receive a guaranteed installation date right from your home.
Our licensed and badged Technicians may complete an on-site visit for final measurements. Then, once manufacturing is complete, your dedicated Technician will arrive with your beautiful new window treatments. You’ll be amazed with the transformation.
What is the lead time on custom manufactured shutters?
Made in the U.S. is not only about quality assurance, it also means our lead times are among the fastest in the industry. Your installation date will be pre-scheduled at the time your make your purchase, so you’ll know when to expect your beautiful new window treatments.
Where are the shutters manufactured?
Rockwood Shutters are manufactured in the U.S. at our state of the art facility in Houston, Texas, where the very best in traditional craftsmanship is seamlessly integrated with the latest technology and engineering innovation to produce the highest quality plantation shutters.
Do you provide professional measure and installation?
Absolutely. As soon as you and your Design Consultants choose your window treatments and you make your purchase, we will immediately schedule both the Technical Measure and the Installation. Our professional Technicians will ensure proper measurements, deliver and install your custom window treatments.
Can I check my order’s status?
Your installation date will be pre-scheduled at the time your make your purchase, so you’ll know when to expect your beautiful new window treatments. It’s a date and you’ll see us then! Additionally, we will send you updates along the way so you’ll know we are on schedule.
What does the warranty cover?
At Rockwood, we install every shutter we build and every shutter carries a lifetime warranty. Our mission is to ensure our customers have the best fit and finish in the industry – and we stand behind it. Read more here about our warranty.